Educational Psychology Together Limited’s Website Children’s Privacy Policy

Note – this is a child friendly summary of our privacy policy and complies with the ICO’s Age Appropriate Design Code, also known as the Children’s Code. For the full Adult Privacy Policy, see here.

About us 

We are EP Together and we are the owners of the website you are using and the practice providing an assessment about you and your time at school. We are in charge of keeping your information safe.

What is privacy?

When we talk to you about your privacy, we are talking about information about you and what we do with it.

Parental consent 

If you’re under 13 years old, your parents must say it’s ok for us to collect your data. 

What if you’re not happy with us? 

A government body called the Information Commissioner’s Office (‘ICO’) makes sure we follow all the rules. If you don’t think we are following the rules, you can speak to them with the help of an adult here. Although, we’d be happy to hear from you before you speak to them.  

We have a person called Katie, who is our Data Protection Officer who also makes sure we follow the rules for personal data. To get in touch with Katie you can email her using this email address: katie@eptogether.co.uk

What is personal data? 

This is any information about you. It could be things like your name and birthday, or it could be information about where you live. 

What data do we collect about you?  

We promise to only collect data about you that we need to provide our assessments and to make our website work properly. Some examples of the data we might collect about you are: 

• Personal information such as first and last name, your username, title, birthday and gender;
• Contact details such as your parent’s address, email address and telephone number;
• Information about your computer use such as your computer’s address (IP address), when you log in, what kind of web browser you use, its version, any extra features in your browser, the time zone you’re in, where you are, what system your computer uses, and other tech details about the devices you use to visit our website;
• School details such as the name of your school, your attendance record, grades, behaviour records, class information, intervention history, teachers names and Special Educational Needs Coordinators (SENDCos) names.
• Assessment data such as any reports about any other assessments you have had previously.
• Referral information such as documents from other people who think this assessment is needed.
• Health Data:  such as about your health, including information about your existing and previous medical health conditions and what medicines you have been taking.

We collect health data about you during our assessment sessions, so we can help you.  We will always ask you if this is ok before doing this. 

When do we collect your personal data?

Remember, if you are under 13, your parents must give us permission to collect your data. Here are some examples:

• Directly – You may give us your data when you or your grown-up fills in one of our forms, when you talk to us in person during one of our sessions or if you contact us by email. 
• Other people – Sometimes we might get information about you from others like your school or your GP. 

• Our website– When you are on our website, we might collect technical data about your phone or laptop, and how you like to surf the internet.  We collect this by using cookies, which are bits of information websites attach to a phone, tablet or computer, not biscuits! Different cookies do different things. Some make our website work. Others tell us how people like you use our website. Some remember what you like and your uses on our website. 

We collect these cookies because they are needed for the running of our site. They help us make our website better. You can say no to these cookies if you want to. Please ask an adult for help with this, as we have instructions on how to do this on our adult Cookie Policy – https://eptogether.co.uk/cookie-policy/

Beware though – blocking cookies on our website will stop you being able to see all the cool features! 

We might need to collect your data because the law says so, or because of an agreement we have with you. If you don’t provide this, we might not be able to carry out our side of the agreement. 

Why do we collect your personal data?

We collect your personal data so we can:

• Register you as a new client and to carry out one of our assessments for you
• To keep in touch with you – for example if we need to tell you about an update to this policy 
• To run our practice and make sure our website works for you, and to give you relevant website content 
• To improve our website and by looking at good and bad parts of yours and other customers data together  
• To show you things that we think you might like 

Sometimes, we will ask you if it is ok to collect this personal data beforehand, especially if the data is sensitive – like about your health.

Most importantly, we always work to keep your personal data safe. This makes it less likely that your data will be accidentally lost, used, changed or seen when it shouldn’t be.

How do we use your personal data?

We only collect your data when the law says it is ok to. Here are some examples:

• Where we need your data to make our website the best it can be so we can give you the best experience.
• Where your information has to be shared for a good reason for our or other’s business 
• Where the law says we need to.

Sometimes, we might think that we need to use your personal data for another reason than we collected it. This doesn’t happen a lot, but if it does, we will tell you and explain why, unless we are told to do this without telling you by the law. 

Artificial Intelligence Usage

We sometimes use smart computer helpers called AI to help us do our jobs better. These helpers can do things like look at lots of information, help us write things, or answer questions. We make sure they follow rules that keep your information safe.

Here’s how we make sure your information is safe with our smart helpers:

1. We only use the information we really need to do our job.
2. We keep your information safe and secure.
3. We don’t keep your information longer than we need to. After we’re done, we delete it or make it so no one knows it was yours.

We use a smart helper to help us with our session notes.  This is where the smart helper listens to what people say and types it out into words on a screen so you can read it later.   If you want to know more or if your grown-up has questions, they can ask us!

Do we ever share your personal data? 

Sometimes we might need to share your personal data, but only when the law says we have to do this, or only when we have a really good reason to do so. Some examples are: 

• Businesses we work with that help us deliver our great website to you.  
• Your school and other educational organisations that are involved with your schooling.
• Other healthcare professionals that help us provide our assessment services.
• Professional services and technology providers, so they can help us run our business.

Anyone we do share your data with has to keep it safe and follow the law. They also are not allowed to use your personal data for any other reason than the reason they have been given it.

On our website, you might see links to other websites. If you click on these links, this might let other people collect or share your personal data. We are not in control of these links.  

Do we ever transfer your data to different countries? 

Sometimes, we might share your data outside of the United Kingdom. Don’t worry, we always make sure your data is protected. We share your data outside of our country because many people we work with are based outside of the United Kingdom. 

We will only share your data to countries that the United Kingdom agree are safe. With certain people we work with, we might use a contract which is approved by the ICO (that company we mentioned that make sure we follow the rules!) and other regulators to make sure your data is protected. 

How long will you keep my personal data? 

We only keep your data for as long as we need it to provide our assessment services to you, or for other reasons like legal, accounting or reporting rules we need to follow. 

Usually, we keep your data until your 25th birthday.

We make sure your data is kept safely and we have security measures in place to protect it.

What are my rights? 

You have rights under data protection laws. You can always ask us:

• To see a copy of the information we have about you 
• To change the information we have about you
• To delete the information we have about you 
• To not use your personal data 
• To ask us only to use your personal data in a certain way
• To move your data to somebody else 

If you want to ask us to do something with your personal data, then please ask a grown-up who can contact us for you. There are more instructions for them to follow in our Adult Privacy Policy – https://eptogether.co.uk/privacy-policy/.

Changes

We might change this policy from time to time. We last changed this in June 2025.  Please let us know if any of your information changes. 

Thanks for reading our privacy policy. If you have any questions please don’t hesitate to contact us.